Program Manager, Coach for Success

Chicago, IL

Are you passionate about youth development? Have a knack for coaching and leading activities with adults and young people? Do you enjoy planning and leading fun connection events? This CFS Program Manager position may be PERFECT for you! 

Urban Initiatives Overview

Founded in 2003, Urban Initiatives is a nonprofit organization that runs youth development programs in the Chicago Public Schools (CPS). Urban Initiatives’ mission is to empower Chicago’s youth to become community leaders through academic success, healthy living, and social-emotional learning. We amplify the inherent power of sports and teamwork to unify diverse stakeholders and strengthen communities. Urban Initiatives takes a collaborative, whole child approach to development in order to provide children with ongoing opportunities to reach their full potential. Currently, Urban Initiatives serves 17,000 students throughout the City of Chicago.

Coach For Success (CFS) Program Overview

Coach for Success is our high school program that focuses on teaching youth leadership, social-emotional learning, and post secondary readiness skills. We pair participants with mentors from Chicago’s professional community and hosts workshops that teach the skills needed to succeed after high school. The program provides students with opportunities to practice leadership skills, as well as work-based learning opportunities that expose participants to diverse examples of success.

Position Summary

Program Manager - Coach For Success, dedicates their time to managing relationships with 50 professional adult mentors in the program, while also maintaining connections with past mentors. They are responsible for managing all Coach for Success Mentors through their full engagement cycle:  recruitment, selection, onboarding, training, engagement, and relationship-building experience with youth. Ultimately, this person is responsible for ensuring students are receiving high-quality mentoring that supports the program in reaching youth retention and impact goals.

A Day in the Life of a Program Manager - CFS: 

  • Oversee the day-to-day operation of CFS mentoring component

  • Lead communications with all mentors

  • Meet with mentors 1-on-1 to discuss the status of student/mentor relationships

  • Spend time communicating with and visiting schools, community partners, and corporate partners across the city who are a part of the UI network

  • Meet all mentoring KPIs associated with the CFS program

  • Mentor recruitment: here are some examples

    • Speaking with UI stakeholders and board members

    • Visiting schools, organizations, and businesses within the UI network, as needed

    • Speaking with UI staff and coaches to identify potential 

  • Manage a caseload of 50 mentors

  • Plan field trips and events for mentors and students to hangout and build relationships

  • Data entry and program evaluation to ensure high-quality programming

  • Cross-departmental collaboration 

What we look for in a candidate: 

  • Passion for Urban Initiatives’ mission

  • Commitment to interrupting all forms of oppression in the workplace

  • Commitment to supporting a diverse, equitable, and inclusive environment for youth

  • Ability to build relationships and communicate effectively with a diverse set of stakeholders including other staff members, youth, coaches, families, partner organizations and funders through a variety of different mediums. 

  • At least two years of experience working in the youth development field (experience in a manager/supervisor role preferred)

  • Superior communication skills, both spoken and written

  • Strong budget management knowledge

  • Strong presentation and group facilitation skills (demonstrated experience preferred)

  • Quick learner and problem solver, experience in managing conflicts

  • Strong time management, administrative, analytical, and organizational skills

  • Self-directed while balancing multiple tasks within a team-based work environment 

  • Ability to be flexible and manage multiple priorities while maintaining high quality of work

  • Demonstrated experience working with a diverse group of people, particularly those living in underserved neighborhoods

  • Willingness to travel locally as needed

  • Fingerprint Background Check (required in-house)

  • CPR certification (training provided)

  • Negative TB test (required) 

What We Can Offer You:

  • $50,000 base salary

  • Health, dental, and vision insurance premiums paid 100% by Urban Initiatives (for employees and for their children)

  • Life, short term disability, and long term disability insurance paid 100% by Urban Initiatives

  • Option to contribute to a 401K with up to a 3% match of your salary after one full year of employment

  • Flexible schedule and work from home environment

  • 120 hours of paid time off (PTO), accrued monthly (PTO may be prorated based on start date.)

  • Paid holidays (Martin Luther King Day, President’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the Friday after Thanksgiving, Christmas Eve through New Year’s Day)

  • Comp time

How to Apply

Apply by clicking below.

Application deadline: September 2nd, 2022

Start Date: September 21st, 2022


Urban Initiatives is dedicated to intentionally fostering a climate of purposeful inclusion in our workplace, and candidates of diverse backgrounds and identities are strongly encouraged to apply. Urban Initiatives is an Equal Opportunity employer. Personnel are chosen on the basis of ability without regard to race, color, religion, sex, age, national origin, veteran status, disability, marital status, sexual orientation, gender identity, or gender expression. This is in accordance with federal and state law.

Urban Initiatives Overview

Founded in 2003, Urban Initiatives is a nonprofit organization that runs youth development programs in the Chicago Public Schools (CPS). Urban Initiatives’ mission is to use the power of sport and play to empower Chicago’s youth to achieve academic success, develop social-emotional skills, and build social capital. Currently, Urban Initiatives serves an estimated 60 schools throughout the City of Chicago.

Urban Initiatives is preparing to scale program operations to have a significantly greater impact across Chicago. Our programs support social-emotional learning (SEL) and demand for these services is greater than ever. Growing the management capacity of our program team to implement the Take the Lead program and manage relationships with youth is critical to providing quality and impactful services as we grow.